How will.i.am is changing voice recognition for business
READ MORE
Musician and entrepreneur will.i.am was frustrated with voice-recognition technology.
“I don’t want to learn to speak like a robot to talk to a robot,” he told Salesforce’s Dreamforce conference last week in San Francisco. “I just want to speak.”
Will.i.am’s startup, iam+ is addressing these concerns with its artificial intelligence-based voice assistant designed to power customer service chat bots.
I.am+’s artificial intelligence voice-recognition tool, called ‘Omega’, is similar to digital assistants such as Apple’s Siri and Amazon’s Alexa and, at Dreamforce, the startup launched Arc, a system that enables ‘cross dominability’ between apps.
“Cross dominability is not a word, we had to invent a word,” will.i.am says. “We are so comfortable with awesome apps that do pretty cool things but don’t do things together. They are all siloed islands and they all need to work together, especially when you are having a conversation and moving around.”
Comments
Post a Comment